Frequently Asked Questions
Everything you need to know about your WDUSA shopping experience.
How long will it take for my order to arrive?
Standard shipping within the USA typically takes 3-5 business days. Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At WDUSA, we prioritize quality and ethics. Many of our collections utilize organic cotton and recycled fabrics to ensure our fashion footprint is as light as possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.